On 09/04/2026, Hoan Hao General Hospital successfully held the Employees’ Delegate Conference 2026—a key annual event that promotes employees’ rights, strengthens dialogue, and fosters a transparent and sustainable working environment.

The conference was conducted in compliance with labor regulations and workplace democracy policies, with the participation of the Board of Directors, Trade Union representatives, and over 60 delegates representing nearly 300 employees across the system.

Review of 2025 performance and strategic direction for 2026

At the conference, key reports were presented in a comprehensive and transparent manner, focusing on:

Evaluation of 2025 performance
- Overall review of hospital operations and affiliated units
- Financial report and operational efficiency
- Assessment of professional performance, service quality, and system development

The year 2025 was recognized as a period of strong efforts to overcome challenges, with the hospital maintaining stable operations and gradually improving the quality of medical services.

Key directions and tasks for 2026

- Implementing solutions to enhance operational efficiency
- Improving service quality and patient experience
- Enhancing working conditions and employee benefits
- Promoting transformation and optimizing operational processes

Promoting workplace democracy – Listening and addressing employee feedback

A core focus of the conference included:
- Report on the implementation of workplace democracy in 2025
- Employee care policies and protection of legitimate rights and interests
- Summary of employee feedback and proposals

All feedback was openly discussed and addressed by the Management Board and relevant departments, demonstrating a spirit of transparency and accountability.

In addition, the conference:
- Approved adjustments to internal regulations, democracy policies, and the collective labor agreement (if any)
- Discussed solutions to improve working conditions and enhance employee well-being

Leadership remarks

At the conference, General Director Kawate Yasushi emphasized the central role of human resources in sustainable development:

“The hospital’s growth depends not only on the right strategy but also on the unity, responsibility, and dedication of our people. Employees are the foundation of long-term value.”

His remarks provided clear direction for 2026 while inspiring motivation across the organization.

Signing of the 2026 emulation agreement

As part of the program, the Board of Directors and heads of departments:

Signed the 2026 emulation agreement
Committed to improving work performance
Strengthened coordination among departments

This activity reflects strong determination and collective commitment to achieving organizational goals.

Resolution adopted with full consensus

The conference proceeded with voting and achieved:

100% approval of the 2026 Conference Resolution
Consensus on operational plans, policies, and development directions

This serves as a crucial foundation for effective implementation in the coming year.

Marking a new milestone in sustainable development

After more than two hours of focused, disciplined, and democratic discussions, the Employees’ Delegate Conference 2026 concluded successfully.

The event not only reviewed past achievements and set future directions but also:

Strengthened internal cohesion
Promoted a professional and transparent workplace
Reinforced the role of employees in organizational growth

The 2026 conference marks an important milestone in the journey toward building Hoan Hao Kei Mei Kai General Hospital into a sustainable healthcare organization with people at its core.