In accordance with Plan No. 1361/KH-SYT dated January 29, 2026, issued by the Ho Chi Minh City Department of Health regarding hospital quality assessment and patient and healthcare staff satisfaction surveys at healthcare facilities across Ho Chi Minh City.

On July 21, 2026, Hoan Hao General Hospital was honored to welcome the inspection delegation from the Ho Chi Minh City Department of Health for the hospital quality reassessment.

The inspection delegation was led by Mr. Huynh Minh Chin, Deputy Director of the Department of Health, Deputy Head of the Delegation and Head of the Inspection Team, together with other members, who conducted a comprehensive inspection and quality assessment of Hoan Hao General Hospital's operations.

Representing the Hospital were Dr. Duong Hoang Ha, MD, Specialist Level I, Director of Hoan Hao General Hospital; Mr. Le Anh Tuan, Chief Operating Officer; along with department heads and relevant staff members, who warmly received and worked closely with the delegation.

During the inspection, the delegation conducted the assessment based on the Ministry of Health's Hospital Quality Standards, which are evaluated annually. The Hospital prepared all required supporting documents, presented a report on corrective actions taken following the 2024 inspection, and submitted the 2025 self-assessment results. Preparations regarding personnel, facilities, and quality management documentation were carried out thoroughly, demonstrating the Hospital's strong commitment to continuous improvement and cooperation.

At the conclusion of the assessment, the Head of the Delegation acknowledged and highly appreciated the Hospital's continuous efforts in innovation and its remarkable progress in recent years. In particular, the Hospital's quality management system has been implemented systematically, consistently, and maintained throughout the organization. The Hospital continues to apply quality improvement initiatives to enhance healthcare services while placing people at the center of its care, supported by a team of experienced, highly qualified, and dedicated healthcare professionals.

On behalf of the Hospital's Board of Directors, Dr. Duong Hoang Ha, MD, Specialist Level I, Director of Hoan Hao General Hospital, sincerely expressed his appreciation for the delegation's valuable evaluations and recommendations. He affirmed that the delegation's objective feedback provides an important foundation for the Hospital to further improve its operational processes, enhance the quality of medical services, and strive for the highest level of satisfaction among patients and healthcare staff. With the unity and dedication of all employees, the Hospital remains committed to strengthening public trust and reinforcing its position within the region.

With a professional, objective, and scientific assessment process, the Hospital achieved the following results after the inspection and evaluation:

- Overall score for the comprehensive hospital quality assessment and patient and healthcare staff satisfaction survey for 2025: 782/1000 points

- Score for the evaluation of 83 hospital quality criteria: 3.66/5.00 points

These results represent a significant achievement and reflect the unwavering dedication and continuous efforts of the Hospital's entire team in improving healthcare quality and protecting the health and well-being of the community.